Total equipment protection plus with applecare services is only available on new eligible iphone devices enrolled in coverage within 60 days of activation. Newly released models from samsung, apple, lg and htc will be ineligible for cracked screen repair for. For information about sprints total equipment protection tep program for your device, see the total equipment protection program page. Well, the associate said the cracked screen voids warranty. Verizon offers what it calls total mobile protection for devices.
File a claim for your broken device or make an appointment at a local store. Does sprint tep total equipment protection cover crack. The following equipment manufacturers are ineligible for cracked screen repairs. Is my math wrong, or is total equipment protection a total. Apr 04, 2018 applecare doesnt cover lost or stolen phones, but the insurance sold by most wireless providers does. The total protection plan does not cover accidents although accidents are. After opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. Get tech expert guidance, customized for you, when you schedule a smart home consult.
Already have total mobile protection or other device protection from verizon. For information about sprint complete, formerly total equipment protection tep, for your device, see the sprint complete program page. Stay connected with repair, replacement, and support options through sprint tech solutions. See an instore sprint representative or contact asurion at 18005843666 to enroll. An anonymous tipster has shared an internal screenshot. I went to sprint to have it repair of the cracked screen in which i acquired less a month is still functional and i have insurance on the phone thinking that in case if something happened. Get the level of service you need in order to keep your device up and running.
With verizon protect our best value, you can also get crackedscreen repair for select smartphones, subject to parts availability, and tech coach support for almost anything that your device connects to. The average household has seven connected devices, but will have 17 by 2020. The model is typically printed on the white label located under the battery. Equipment replacement insurance program erp equipment service and repair service contract program esrp deductibleservice fee and repair schedule this device schedule is updated regularly to include new models. Let a live tech expert set up your new device even show you a cool new feature or two.
The total protection plan does not cover accidents although accidents are most likely in the high 90s% of damage. Valid on select apple and samsung smartphone models in limited locations. This limited warranty program may be modified or cancelled. This limited warranty program may be modified or cancelled by the wireless provider at any time, in its sole discretion. Choose your device for personalized help and to get started with ready now. My daughter dropped my new iphone 5c and the screen totally shattered. Sprint insurance covers cracked screens for most models, device. Bring your cell phone to any best buy cell phone department or geek squad desk, and for a small fee, well install a screen protector. Get virtually unlimited help for your device from a live u. Current cracked screen repairexchange policies for customers with tepesrp or. How do i determine if my device is eligible for repair or replacement.
Are all devices eligible for repair in a sprint phone repair center. Alcatel, essential, kyocera, motorola, sonim and zte. With or without a device protection plan in place, you can resolve a variety of issues at one. Use our online sprint store locator to find the nearest sprint phone repair center. You can find the deductible amount and file your claim at.
We have sprint insurance total equipment protection on an htc phone. Sprint total equipment protection sprint tech support. I opted to try total equipment protection at the suggestion of the sales guy. Please check the website list any time your equipment changes. Cracked screens on certain devices are generally eligible for repair, as long as the.
Receive device tips, shortcuts, and proactive alerts. If your smartphone display is cracked, sprint complete lets you take it to. Total protection plus cracked screen cracked my iphone 6 screen, everyone i know that has one has cracked theirs as well. Does sprint phone insurance cover a cracked iphone 5c screen. Please check this document any time your equipment changes and before visiting an authorized repair center for service. Today i dropped my phone from about 18 and the screen cracked all the way across. If your iphone screen is cracked or scratched, see apples iphone screen repair page. Applecare is packaged in the plan for eligible iphones and offers coverage through apple for. Customers can also purchase the equipment replacement plan and the equipment service and repair plan separately.
You can also have it repaired as soon as the same day. Total mobile protection multidevice, which gives you coverage for any 3 eligible lines on your account, and you dont have to choose which lines to cover when you enroll. Unlimited automatic, high resolution backup for photos and videos. Jan 22, 2014 does sprint tep total equipment protection cover crack screens. Repair your mobile phone or cracked screen with verizon total mobile protection. The plan also does not guarantee the color, features, or accessory compatibility of the. If apple decides to replace rather than repair your phone, you may get a. Does sprint tep total equipment protection cover crack screens.
The equipment replacement program is insurance underwritten by continental casualty company, a cna company cna and administered by asurion protection services, llc asurion protection services insurance agency, lic. If you damage your phone, sprint will repair or replace the phone. I can tell you that if the screen is cracked, its considered damage and not covered under a manufacturers warranty. Total equipment protection plus with applecare services. Learn about protection and repair solutions for your sprint device. Jan 16, 20 after opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. I had to go through hell and back today just to get insurance on my phone since i did buy the phone off ebay and the original owner didnt have insurance on the phone. For tmp, tec total equipment coverage, wpp and verizon protect. The sprint total equipment protection plan can help people who have a knack for damaging or misplacing phones. What does sprint insurance cover and how much does it cost. For total equipment protection customers with mechanical or electrical breakdown other than cracked screens, your first two repairexchange claims are included at no additional charge. Total equipment protection cracked screen sprint community. Device protection can help you replace your device if its ever lost, stolen, damaged or defective after the manufacturer warranty expires.
Equipment replacement insurance program erp equipment. Limitations apply, see a brochure for full details. Password protection tools nextday replacement unlimited access to a tech expert applecare iphones only for 2 years. Available for select smartphones, tablets and smartwatches, sprint complete delivers convenient and discounted repair options, next day replacement for lost, stolen or unrepairable phones, and endtoend, ondemand personalized support. Asurion organizes sprint complete insurance coverage by five tiers. Get devicespecific support choose your device for personalized help and to get started with ready now. Sprint offers open enrollment for device protection in june. Learn more about the total equipment protection plan from sprint, a useful app. Repair options under the insurance program are available in select locations for eligible devices and certain types of damages.
Sprint is offering a second chance for postpaid and prepaid customers who want to take advantage of comprehensive coverage with a protection plan perfectly designed for the device they own overland park, kan. For loss, theft and damage claims click here or call 18005843666. There is no limit to the number of cracked screen repairs. Sprint offers open enrollment for device protection in. Carefully remove the battery cover and the battery. Total equipment protection and total equipment protection plus must be added to your device within 30 days of activation or upgrade.
Effective 1616, customers can now have their cracked screen repaired at a store. Device protection in the event of damage, theft and viruses. Cracked screen and mobile repair with total mobile protection. For information about sprint s total equipment protection tep program for your device, see the total equipment protection program page. Learn how to upgrade to the total equipment protection plus. Click here to view more details, file a claim or enroll if your device is eligible. If you change to an ineligible device on your mobile phone number, your device will be covered under the total equipment protection plus or total equipment protection terms and. This limited warranty is not an insurance policy, nor does it cover repairs, lost or stolen phones, normal wear and tear, damage resulting from fire, water damage, accident or abuse, or cracked screens. Tep works exactly like car insurance in that youre protected and covered in certain circumstances but there may be an associated cost to you in the form of a deductible. Total equipment protection tep is a combination of the insurance equipment replacement program erp and the. Dec 10, 2018 protect yourself for when your screen cracks.
Current cracked screen repairexchange policies for customers with tepesrp or iphones stay the same. Applecare doesnt cover lost or stolen phones, but the insurance sold by most wireless providers does. Online password management tools to help you protect your accounts. If you have more than 3 lines, you can also enroll in additional coverage for up to 7 more lines on your account. Total protection plus cracked screen sprint community. Protect your device with insurance and have technical experts available to help you. Total mobile protection, which is for a single line only. Sprint total equipment protection policy is a scam, beware. Total protection plus cracked screen there is usually a kiosk in the mall for phone repairs as well. Cov52518 jan19 sprint complete deductible and repair. With verizon protect our best value, you can also get cracked screen repair for select smartphones, subject to parts availability, and tech coach support for almost anything that your device connects to.
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